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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donald Gaines

November 15, 2025

5  out of  5
rating by Donald Gaines
"Got peace of mind and great customer care while insuring our home and autos with Julie K. Thank you"
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Steph McArdle

November 9, 2025

5  out of  5
rating by Steph McArdle
"The team was quick to respond with a quote and sent it all via text which was super convenient and made the whole process easier. Their rates were much more reasonable than progressive. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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France Wazir

November 6, 2025

5  out of  5
rating by France Wazir
"Excellent job"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jake Dickey

October 29, 2025

5  out of  5
rating by Jake Dickey
"Friendly and actually helpful customer service is alive and well at Julie Kerber’s State Farm Agency! Alice patiently and cheerfully helped me instead of sending me a link to help myself…IYKYK. Top notch!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steven Duke

October 25, 2025

5  out of  5
rating by Steven Duke
"Excellent service from Julie Kerber at State Farm! Julie made everything incredibly easy - she helped me set up a very affordable full-coverage plan for my car while it’s garaged in the US during my stay in Mexico, and all I have to do is send her a quick text to reactivate coverage when I need it. She even helped me arrange a one-day policy so my parents could move the vehicle for me while I'm away. Every request is handled quickly over text, no hassle, no phone tag. Julie’s efficiency and customer care are top-notch - anything I need is taken care of right away. Couldn’t be happier with her service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Taye Yirdaw

October 25, 2025

5  out of  5
rating by Taye Yirdaw
"I am so happy with the service. Now I settled as far as auto insurance is concerned . When I call Mersvill state farm the staff members assist me with respect and professional way. Appreciated."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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The World ddd

October 24, 2025

5  out of  5
rating by The World ddd
"Very good costumer service helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Louise Van

October 3, 2025

5  out of  5
rating by Louise Van
"Straightened out coverage with bank trying to say no coverage and charging their policy at crazy stupid price."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gary Turney

October 2, 2025

5  out of  5
rating by Gary Turney
"A few months ago I transferred my home and auto insurance to Julie's agency and I couldn't be happier. For the coverage I wanted, State Farm's rates were the lowest, and the service has been exceptional. I've been working mostly with Rene and she was very professional in exploring my various coverage options and answering any questions. Most recently, Rene warned me in advance my defensive driving course had lapsed and I would need to retake it to keep the discount. My previous insurer would have never done that. I used to have State Farm years ago, and had forgotten how nice it is to have a dedicated agent. As an aside, I live in Lakewood (the one south of Tacoma) and when I originally requested an on-line quote, I was expecting one from a local agent. However, Julie's office was the one that responded so I went with them, and I'm glad I did."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jazzie Talataina

September 19, 2025

5  out of  5
rating by Jazzie Talataina
"Office staff is always great always very informative and helpful! Alice is amazing to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chris Braaten

September 18, 2025

5  out of  5
rating by Chris Braaten
"I am so happy with the personal service I get love Julie and staff at state farm Marysville"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bruce Low

September 18, 2025

5  out of  5
rating by Bruce Low
"Never a worry with the office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Auday Banehussein

September 17, 2025

5  out of  5
rating by Auday Banehussein
"Thank you Alice for the great service and help, I been working with you for more than a four years. You guys are a amazing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Charise Calvert

September 9, 2025

5  out of  5
rating by Charise Calvert
"So grateful I found this office! They make everything so easy and are super communicative and highly responsive. We use them for home, auto and business and I couldn’t be happier with our service and coverage. Highly recommend!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Adam Chhour

September 9, 2025

5  out of  5
rating by Adam Chhour
"I've been using this office forever!!! Rene and Alice are amazing and helpful people!! Go above and beyond to meet your expectations and get you the best deals possible..never had a problem with them. And would recommend them to anyone on the fence with looking for a new insurance company."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Erik Tilman

September 9, 2025

4  out of  5
rating by Erik Tilman
"About a year ago, I received notice from State Farm that my homeowners policy was set for non-renewal due to a supposedly worn roof and vegetation touching the house—an assessment made entirely from satellite images, which initially irked me. No one had come out to look in person. That’s when I contacted Julie Kerber’s office and began working with Alice. She became my main point of contact with the underwriters, guiding me through the process. She suggested I trim the vegetation and send in photos of the roof, which I did, though the underwriters still rejected them. I then gathered quotes from roofers (who generally said the roof would last a little longer) and also explored switching insurance after 45 years with State Farm. Ultimately, I chose to replace the roof, and with Alice’s help in submitting documentation and photos, the underwriters agreed to continue my policy. Thanks to Alice’s persistence and support, I was able to stay with State Farm through Julie Kerber’s office. While the experience started off on a frustrating note, the excellent service I received locally made all the difference."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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M

July 1, 2025

1  out of  5
rating by M
"Kinda rude over the phone not getting a quote here"
We responded:
""Kinda rude" is a bit unclear and doesn't reflect the service we strive to provide. Our agency has over 50 years of combined insurance experience, 9+ years serving our community, and more than 80 five-star reviews that highlight our dedication and care. If you'd like to share when you called and who you spoke with, we'd be glad to review that interaction. Either way, we truly wish you the best in finding an agency that's the right fit for you."
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Gail Herr

March 25, 2025

5  out of  5
rating by Gail Herr
"I’m so pleased with the information and help I’ve received from this office! Working with Alice was a delight - she took the time to answer all my questions and concerns and was also friendly, personable, and a pleasure to work with. Hopefully we’ll have no issues come up but I feel confident that if we do we’ll be well taken care of!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Carrie Rawson

March 24, 2025

5  out of  5
rating by Carrie Rawson
"This team takes excellent care of our home and auto insurance needs. They are always there when we have a question and have great advice. I would recommend Julie Kerber and her team to everyone!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tisha Blackburn

December 27, 2024

5  out of  5
rating by Tisha Blackburn
"Great service & support!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Julie Pearson

August 18, 2024

5  out of  5
rating by Julie Pearson
"Thank you Alice! The Julie Kerber team is absolutely phenomenal. I had the pleasure of sitting on the phone with Alice and conducting a thorough quote to move our homeowners insurance, vehicles and motorcycle over to State Farm. I was astonished at how much I learned about insurance coverage and what kind of support I would gain from my new team. Fabulous communication, top notch customer service, my husband and I are so pleased to be a part of the Julie Kerber State Farm team!"
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Deanne Evans

June 28, 2024

5  out of  5
rating by Deanne Evans
"I can’t say enough about the excellent customer service I’ve received over the years from my agents at State Farm.I recently had a fire at my house and without there help I wouldn’t know how to handle the trauma involved. They helped me every step of the way from temporary housing to filing claims and even moral support. I finally had the pleasure of meeting them in person and putting a friendly face to their voice on the phone!"
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Amber Buehler

June 24, 2024

5  out of  5
rating by Amber Buehler
"I use Julie Kerber for all my insurance needs (all my cars, house and rental insurance). It has been an amazing experience and the customer service is top notch!!"
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Phillip Canaday

June 20, 2024

5  out of  5
rating by Phillip Canaday
"This is a great agency."
We responded:
"Thank you for the 5* Review and kind words! We're happy to assist you with all your insurance needs."
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Shayla Gee

June 17, 2024

5  out of  5
rating by Shayla Gee
"Have been with State Farm for a long time! We have 5 vechicles through Julie Kerbers office and we absolutely love working with them. They are so kind, knowledgeable and helpful with any questions or concerns that we ever have. Go visit with them to see what they offer."
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We genuinely appreciate your kind words and support. We look forward to being your go-to resource in the future!"